Privacy and Security


As Gorgolette, we attach great importance to the processing and preservation of your personal data in accordance with the Law No. 6698 on the Protection of Personal Data (“Law”). We would like to inform our customers about our purpose and methods of collecting, processing and transferring personal data and, accordingly, your rights arising from the Law.

1. Methods of collecting personal data

As Gorgolette, in the capacity of data controller, within the framework of our legal obligations arising from the legislation; In order to benefit from the services of our brands, to inform you about our campaigns with your approval, to record your suggestions and complaints, to establish better service standards for you, to determine and implement Gorgolette commercial and business strategies, we can use your personal data verbally, on the website, social media channels, mobile applications and for similar purposes. We collect data by verbal, written or electronic means.

2. Processing of personal data and purposes of processing

As Gorgolette, in the capacity of data controller, through our call centers, written communication channels, social media pages, mobile communication channels, in-store communication channels and/or all kinds of channels; Your personal and/or sensitive personal data that we obtain with your consent can be obtained, recorded, stored, changed, updated, periodically checked, rearranged, classified, in whole or in part, for as long as necessary for the purpose for which they are processed or stipulated in the relevant law. It can be kept, in case of legal or service-related actual requirements, it can be shared with private-legal persons with whom Gorgolette works, or with public institutions and organizations for which it is legally liable, and/or with relevant third party real persons/legal persons residing in Turkey or abroad, can be transferred abroad in case of legal or service-related actual requirements.

For Gorgolette customers to benefit from the services of our brands, to inform you about our campaigns if you approve, to record your suggestions and complaints, to establish better service standards for you, to determine and implement Gorgolette commercial and business strategies, and in any case, in compliance with the Personal Data Protection Law No. 6698 and the relevant legislation, we hereby inform you that we may process your personal data.



3. Transfer of Personal Data

As Gorgolette, your personal data in question only; Based on your express consent or within the framework of the security and confidentiality principles specified in the Law, within the country and abroad, provided that the necessary security measures are taken, the company's activities are carried out, the business relationship between data owners and our customers is established and/or meetings are held for this purpose, services, in order to provide opportunities and opportunities and to increase service quality; Our group companies, business partners, customers with whom we have contracted and provided services due to our activities, suppliers, audit companies or public institutions or organizations that are authorized to request this data as required by a legal obligation, including but not limited to other relevant authorities.


4. Rights of Personal Data Owners Enumerated in Article 11 of the KVK Law (“Law”)


Gorgolette will respond to the following requests from the individuals concerned:

a) Learning whether Gorgolette processes personal data relating to them and which personal data it processes,

b) Receiving information on the purposes of the processing activity,

c) Knowing the third parties to whom Gorgolette transfers personal data in the country or abroad,

d) Requesting correction of personal data in case of incomplete or incorrect processing,

e) Requesting the deletion or destruction of personal data in accordance with the Law,

f) In case of request for correction, deletion or destruction of personal data; requesting the notification of the transactions made to the third parties to whom the personal data has been transferred,

g) Objecting to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems, and

h) Receiving a copy of your personal data.




The matters stated below under the name of Privacy and Security Conditions contain explanations regarding the collection and use of personal data belonging to the members of the e-commerce site. Members or visitors who access the site or benefit from the site in any way agree, declare and undertake that they will comply with the conditions stated below.


This e-commerce site, represented as, keeps records for the purpose of informing members limited to the promotion of products, discounts, sales with and without campaigns, special events, topics, updating membership information, evaluating sales, and campaign announcements made with contracted organizations. Confidentiality and security conditions regarding the method and arrangement of the expressed consent of the member or user on the issues listed are given below.




All information entered to become a member of our store will not be shared with third parties or institutions by Our store may send campaign information, information about new products and promotional information to its customers and members in some periods. Members can make all kinds of choices about whether or not to receive such information while becoming a member.

While becoming a member, only the member can access and change all the information provided by the member. Members always have the right to receive information about their personal information stored in the database, its source, recipient and purpose of storage.

If the member login information is protected securely by the member, it is not possible for others to access and change the information about the member.; Within the framework of the provisions ordered by the Laws of the Republic of Turkey, Secure Socket Layer certificate and 128-bit encryption system on the system and on the internet ensured that all confidential information belonging to the person is transferred to the system in a secure manner and prevented from being taken and used by undesired persons and organizations. can process the information received from the Customer/Member/users, store them in the database, provide identification, address, e-mail, telephone number, IP address, which parts of the site he/she visited, date of visit, time etc. may use the information for purposes such as statistical evaluation or providing personalized service, creating and presenting preferences. This information cannot be disclosed or shared with third parties or organizations in any way.

Member-user/customer;'s partners, affiliates, promotion, advertisement agreement, more special and effective shopping for all kinds of advertisements, promotions, creation of personalized products, and other transactions. It allows companies to record, keep, keep in magnetic archive, update, contact with communication channels unless otherwise stated by the member, for the experience of the company indefinitely or for the period to be determined by the members. The member can change this data sharing preference at any time.

Customer information can only be disclosed to official authorities if this information is duly requested by the official authorities and in cases where it is obliged to make a statement to the official authorities in accordance with the provisions of the mandatory legislation in force.




Members' credit card information, passwords, card numbers and other issues are encrypted with a 128-bit encryption system and; The transaction is directed to the bank through the interface, at this stage, the information is not stored in the database of, only the member and the bank can access the data.

In order to understand that the members are on a secure site when the transactions process is entered; they should see a key or lock icon on the bottom line of the browser the member is using. This indicates that you are on a secure web page and any information is encrypted and protected. This information is only used depending on the sales process and in line with the instruction given by the member.

Regardless of the shopping site, information about the credit card used during shopping is encrypted with 128 bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for questioning. If the card availability is approved, it can be sustained for shopping. Since no information about the card can be viewed and recorded by, third parties or institutions are prevented from obtaining this information under any circumstances. For the reliability of the payment/invoice/delivery address information of the orders placed online with a credit card and for the control of this information, the credit card holder customer or the relevant bank is contacted if necessary. Our SSL certified online shopping site uses virtual POS infrastructures of Turkey's leading banks.

In order to learn where and how the information transmitted by customers/members and users to the system and our e-commerce site is stored, they can get information from the e-mail address within working hours, excluding official and religious holidays, and make a written request.